Accessible Information Standard

The Accessible Information Standard (AIS) was introduced by NHS England in 2015 to ensure that health and social care providers can identify, flag, share, record and meet the needs of people who have additional communication needs.

The aim is to ensure that patients who have information or communication needs relating to a disability, impairment or sensory loss receive:

  • Accessible information – information which is able to be read, received or understood by the individual or group for which it is intended, such as information in Easy Read, audio, video, Braille, or a digital format that can be read with a communication device.
  • Communications support – support which is needed to enable effective, accurate dialogue between a patient and health professional to take place such as a sign language interpreter, note taker or text talk service.

If you have any disability, impairment or sensory loss and require any assistance or support with communication, please complete the form below and the practice will add this information to your patient notes.

Accessible Information

Privacy Protection

Information submitted through secure forms is used only for the purposes of processing your request. We may be in touch with you in relation to the information submitted.

All Information submitted through secure forms is secured with a private key known only to the GP practice and is accessed over a secure connection by nominated Practice staff. Our practice has a strict confidentiality policy.

This information is not shared with any third party organisations.

This information is retained for up to 28 days.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.


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