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Prescriptions

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Repeat Prescriptions

Please do not make an appointment with a Doctor for repeat prescriptions and allow sufficient time to order your prescription before your current medication runs out, especially on Public or Bank Holidays.

Patients on regular medication will require repeat prescriptions and for a safer and speedier service, repeat prescriptions are computerized. Your doctor will have entered onto the computer what medication you are taking and each time a new prescription is produced on the computer a new request form is also generated for you to make your next request.

Repeat prescription requests should be made using the right-hand side of your prescription by ticking the items you need. If you have more than one repeat prescription, please try and order all your items together. The request can then be posted to us or left in the post box in the waiting area.

Alternatively, patients may make a request by phoning the surgery on 0121 526 2233 after 10.00 but only if they are housebound, or fax a prescription request to the surgery using fax number 0121 568 8602 or make an online request if they have signed up for patient facing services.

Your new prescription will normally be ready for collection within two working days.

If you prefer, we can post the prescription back to you (you will need to provide a stamped, addressed envelope and this will depend on the medication) or we can hand your prescription direct to one of the Chemists that collect prescriptions from us.

Urgent Prescription Policy

Due to an increasing number of requests for repeat prescriptions to be issued urgently, we have had to review how we handle these requests in order to provide safe and fair service to all our patients.

Some medications can safely be missed for a few days and you may be advised that your prescription will be issued routinely.

Alternatively, you can take your repeat prescription counterfoil to your usual pharmacy and they can issue you with a small quantity to tide you over until your repeat prescription is issued; there may be a charge for this.

We will not issue urgent prescriptions for items that can be bought over the counter.

If your medication cannot be missed the request will be passed to a GP and the item will be issued as required during that day.

All urgent repeat prescriptions must be collected in person from the Practice.

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