When the surgery is closed
When the Practice is closed your call will be diverted to our contracted alternative provider – Ournet (On a Thursday between 13.00-18.30)
Or you can call NHS 111 24 hours a day.
If you are unable to contact the doctor and the emergency persists, ring 999 without delay.
For life-threatening emergencies such as:
- Severe bleeding;
- Collapse or unconsciousness;
- Severe chest pains
Telephone 999/112 for an ambulance immediately, then inform your doctor.